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Tuesday, June 26, 2012

Does EHR leads to decrease in malpractice claims?


Docs who used EHRs showed lower malpractice claims

June 26, 2012 | Mike Miliard, Managing Editor - Original Article posted in HealthcareITNews
The general idea here is that with the EHR implemented the number of the malpractice claims went down.

I believe that if a provider has access to more accurate and just more information about his/her patient it can and will lead to a higher quality of treatment. With the information at hand treatment plans are developed with more accuracy, given that a provider is aware of the pre-existing conditions and medications that patient is currently on. Although we have a long way to go for a full EHR implementation, even at this stage both providers and patients already notice the difference in the workflow and treatment.

I am enclosing one of the slides from the study as well as a full body of the article with appropriate links below.


BOSTON – A study by Harvard Medical School researchers, published Monday in the Archives of Internal Medicine, showed that Massachusetts physicians who used electronic health records saw a reduction in malpractice claims.
Correlation does not imply causation, of course. But the report's authors say their findings suggest that "implementation of EHRs may reduce malpractice claims and, at the least, appears not to increase claims as providers adapt to using EHRs."
The study, titled "The Relationship Between Electronic Health Records and Malpractice Claims," was written by Mariah A. Quinn, MD; Allyson M. Kats; Ken Kleinman; David W. Bates, MD; Steven R. Simon, MD.
"Given the potential of EHRs to reduce adverse events and health care costs, the question of whether EHRs reduce the risk of malpractice lawsuits is a logical one," they write.

"Risk factors for medical error and resultant malpractice claims, including poor communication between providers, difficulty in accessing patient information in a timely manner, unsafe prescribing practices, and lower adherence to clinical guidelines, may be ameliorable by health information technology," the report notes. "The high quality and availability of proper documentation in EHRs may increase the likelihood of successful defense against malpractice claims."
For this study, the researchers assessed groups of Massachusetts physicians who had previously been surveyed in 2005 and 2007 – tracking their malpractice claims over time.
"Because physicians in the sample were insured for different durations and used EHRs for variable amounts of time, the number of insured years was calculated for each physician before and after EHR adoption," they write. "We used Poisson regression to determine whether EHR use was associated with malpractice claims, modeling the rate of malpractice claims per year in periods with and without EHRs and adjusting for clustering by physician. We used the generalized linear mixed models version of Poisson regression to account for correlation between periods."

Of the 189 doctors surveyed in both 2005 and 2007, they note, 27 were named in at least one malpractice claim. Overall, 33 of the 275 physicians from multiple surgical and medical specialties who responded in 2005 and/or 2007 incurred a total of 51 unique claims. Forty-nine of those claims were related to events occurring before EHR adoption. Two were related to events occurring after EHR adoption.
"We found that the rate of malpractice claims when EHRs were used was about one-sixth the rate when EHRs were not used," the researchers write. "This study adds to the literature suggesting that EHRs have the potential to improve patient safety and supports the conclusions of our prior work,which showed a lower risk of paid claims among physicians using EHRs. By examining all closed claims, rather than only those for which a payment was made, our findings suggest that a reduction in errors is likely responsible for at least a component of this association, since the absolute rate of claims was lower post-EHR adoption."

The report does concede that other factors may be at work. "For example, physicians who were early adopters of EHRs may exhibit practice patterns that make them less likely to have malpractice claims, independent of EHR adoption; these early adopters contribute a disproportionate amount of time in our analyses, favoring an effect of EHRs on reducing malpractice claims."
Still, they argued, despite the small sample size, the reduction in malpractice claims shown in the EHR study "lends support to the push for widespread implementation of health information technology."
Access the report here.

Monday, June 25, 2012

EHR Adoption - Are we there yet?


"Docs adopt and adapt, yet still cling to old ways"

HealthcareITNews


In the article published in HealthcareITNews, shocking statistics on the implementation of the EHR. We are so far behind on the technology use among healthcare practitioners. Even those that recognize the need and benefit of the technology in their practice are still staying behind the curve, with Fax machines being the dominant technology. 


In providing training/educational services to providers and their staff the constant struggle is with the consistent, continuous usage of the technology that is being implemented. 


I am sure that we will come to the point when everyone is going to be using EHR technology and beyond but it is a rocky road so far. 


SEE THE FULL ARTICLE BELOW - 

"ATLANTA – The technology takeover has begun, and physicians nationwide are acclimating one step at a time, a new physician survey reveals. Laptop, smartphone and iPad usage is increasingly common among U.S. physicians, but the report finds old-fashioned methods of communication continuing to stand their ground.  
The second annual National Physicians Survey, conducted by the little blue book and Sharecare, polled 1,190 U.S. practitioners representing more than 75 medical specialties. It reveals physicians' perceptions about the ongoing changes in the healthcare system and how those changes are impacting their daily practices as well as their ability to provide optimal patient care.  
Two out of three physicians (66 percent) say the integration of electronic medical records (EMRs) is among their practice challenges. Despite that, most doctors (66 percent) acknowledge EMRs will at least improve or have a neutral effect on their future business. 


Almost one out of three doctors (30 percent) are using laptops regularly for e-prescribing, EMRs and more. Almost a quarter (20 percent) are using smartphones, and 12 percent use iPads, for clinical needs. 
Additional survey highlights:

  • Peer-to-peer communication is occurring via email – despite not being a "secure channel."
  • Thirty-four percent of physicians communicate with other clinicians via email – not defined as a "secure channel" by HIPAA.
  • Telephone (95 percent) and fax (63 percent) are still the primary forms of communication.
  • A dinosaur in most other office environments today, the fax is still king with physicians, supporting hand-written notes, insurance forms and lab test result transmissions.
  • Fifty-eight percent of doctors communicate with peers in person.
  • Five percent use social networking sites
  • Doctor-to-patient communication remains fairly traditional, with some online inroads.
  • The majority of physicians (91 percent) talk with patients via phone, 84 percent in person, 20 percent via email, 8 percent via personal health records (PHRs) and 6 percent via text.
  • Few physicians are opting for solo practices these days -- a good portion are "employed" by hospitals, large practices or accountable care organizations (ACOs).
  • Twenty-two percent of physicians are in ACO talks, up from 12 percent last year
  • Of those who said they were aware of ACOs, 37 percent stated that they would participate as a member of a group practice, 27 percent as a member of a physician-hospital organization, 10 percent as a hospital-employed physician.
  • Only 17 percent of the respondents were unfamiliar with the ACO term, down from 45 percent last year.

Doctors say new patients find them via:

  • Word of mouth (71 percent)
  • Practice networks referrals (33 percent)
  • Print directories (29 percent)
  • Internet searches (22 percent)
  • Despite an onslaught of healthcare regulations and requirements and shrinking practice margins, physicians are finding some advocates.
  • Forty-one percent say their state medical organization/society advocates for them. 
  • Thirty-nine percent say their national medical organization/society does.
  • But 40 percent report "no one."
  • Still, overwhelmingly burdened by obtaining reimbursements from insurers (81 percent) and patient approvals (77 percent), most doctors (71 percent) believe the quality of healthcare will deteriorate over the next five years.
  • Fifty-five percent fear they aren't spending adequate time with each patient.
  • Thirty-eight percent are concerned they aren't seeing enough patients in a day.

"Physicians today are practicing in a healthcare environment that they never could have predicted much less prepared for," said Keith Steward, MD, senior vice president of medical affairs at Sharecare. "This year's National Physicians Survey provides valuable insight into the frustrations and opportunities of the day-to-day management of practices, administration tools doctors use, and how communication with both colleagues and patients is evolving.  
"Arming doctors with innovative solutions to ease administrative burdens is a top priority for the healthcare industry," he adds. "Doctors need to get back to what they were trained to do – provide their patients with the best care possible."

Wednesday, January 18, 2012

"Information Week - Top 9 Health IT Stories Of 2011"

Original Article  - Information Week
2011 was a challenging year for healthcare IT professionals. Providers rolled out electronic health record systems to qualify for the government's Meaningful Use financial incentives. Meanwhile, mobile health apps took off, e-prescribing increased, health info exchanges got a start, and some organizations suffered data breaches. On the plus side, more health IT jobs became available.
Demand Soars For Health IT Skills
The U.S. government estimates that the Meaningful Use initiative and related programs are fueling demand for about 50,000 new health IT professionals in the next few years.
According to the Bureau of Labor Statistics, the number of health IT jobs across the country is expected to grow by 20% from 2008 to 2018, much faster than the average for all occupations. To help prepare the future workforce, there were a number of program roll-outs in 2011 from the American College of Physician Executives, the training firm Alameda, and HITECH Act-funded efforts, including regional extension centers.
Despite these initiatives, job-seeking health IT professionals and prospective employers complain about skills mismatches and gaps. For instance, when InformationWeek Healthcare readers learned recently that the Healthcare Information and Management Systems Society (HIMSS) and the American Society for Healthcare Human Resources Administration (ASHHRA) were working together to match job seekers to thousands of expected vacancies in health IT, many reacted with excitement, but others expressed skepticism and cynicism.
"I have spoken to many highly qualified and experienced IT resources who have applied for positions in the Healthcare industry and the response is typically 'do you have experience as a nurse or as a healthcare practitioner?'," wrote one commenter. "Until the healthcare industry rejects the notion that you have to have medical experience to bring your IT skills to bear, they will continue to struggle with innovation and improved service to the public."
Among other organizations trying to bridge the skills gap is the American Medical Informatics Association (AMIA), which is helping train clinical professionals to fill high-level roles such as chief medical information officer and chief nursing information officer.

Thursday, December 15, 2011

"EMR Daily News - Alameda Launches Healthcare Information Technology Professional Certification"

December 14, 2011 By 
JinanInformation Technology workers looking for an exciting challenge as healthcare IT professionals, can finally benefit from a new opportunity to train online, while earning an industry-recognized national certification. The Healthcare Information Technology Professional (HITP) course provides the fundamental knowledge and skills required by technical professionals to support a medical practice, clinic or facility in its adoption of Health IT and beyond.
Alameda Services, a New York based organization specializing in Healthcare courseware development introduced the new course to enable IT professionals to leverage their knowledge of information and computer science, while learning the core concepts of the US healthcare system, medical information systems and business intelligence and analytics.
“Our team of industry healthcare and information technology experts has designed this course specifically to offer new employment opportunities to IT workers and those who have a basic working knowledge of office technology,” says Lena Feygin, Dip LC, executive vice president and director of business development for Alameda Services. “We provide the crucial tools and training materials to facilitate the learning process, foster new skill development and ensure career success in the healthcare industry.”
The HITP course is based on core concepts including IT, healthcare practice, electronic health records / electronic medical records (EHR/EMR) and business intelligence and analytics. Students will learn about: healthcare technologies, patient data management, and the culture of the healthcare industry today.
The online learning system comprises in-depth activities to reflect the way that one area of Health IT knowledge blends into another, including:
  • US Healthcare System
  • Medical Law
  • Terminology and effective communication in healthcare and the public health setting
  • Electronic health record implementation and management
  • Healthcare compliance
  • Concepts of quality improvement including patient safety
  • Healthcare data management and organization
  • Principles of business intelligence (BI) and business analytics
  • BI applications in Healthcare

The HITP course is approved by the National Healthcareer Association (NHA) to take its exam for national certification as a Certified Electronic Health Records Specialist (CEHRS), a certification often required by healthcare employers. Upon successful completion of the program, students will receive a certificate of completion from Alameda Services and they will be prepared to the NHA exam to earn the industry-recognized national certification.
The best candidates for HITP training are professionals who have experience in the following areas: Help Desk/Desktop support; Network Administration (A+, Network+, MCP); Quality Assurance; or Business Analysis.
“Unlike similar courses which can be very time-consuming and costly, we have designed this program to be completed at the student’s own pace, typically 5-6 weeks. The regular price is $395, nearly one-third of similar offerings. During the month of December we are running a 20% off promotion offering the program for only $316” says Feygin.
Photo By Walt Stoneburner

Tuesday, December 13, 2011

"Alameda Services Launches Healthcare Information Technology Professional (HITP) Certification Online Learning Course"

Brand New Online Training and Certification Opens the Door for Information Technology Professionals to Obtain a Career in the Healthcare Industry
New York, NY – December 13, 2011 –Information Technology (IT) workers looking for an exciting challenge as healthcare IT professionals, can finally benefit from a new opportunity to train online, while earning an industry-recognized national certification. The Healthcare Information Technology Professional (HITP) course provides the fundamental knowledge and skills required by technical professionals to support a medical practice, clinic or facility in its adoption of Health IT and beyond. Alameda Services, a New York based organization specializing in Healthcare courseware development covering Healthcare compliance, Healthcare IT, Data Management, Business Intelligence and Analytics, Electronic Health Records (EHR) training and workforce development, introduced the new course to enable IT professionals to leverage their knowledge of information and computer science, while learning the core concepts of the US healthcare system, medical information systems and business intelligence and analytics. The HITP course is approved by the National Healthcareer Association (NHA) to take its exam for national certification as a Certified Electronic Health Records Specialist (CEHRS), a certification often required by healthcare employers. More information about the Alameda Services HITP course is available at http://alamedaservices.com/HITPDetails
“Our team of industry healthcare and information technology experts has designed this course specifically to offer new employment opportunities to IT workers and those who have a basic working knowledge of office technology,” says Lena Feygin, Dip LC, executive vice president and director of business development for Alameda Services. “We provide the crucial tools and training materials to facilitate the learning process, foster new skill development and ensure career success in the healthcare industry.”
The HITP course is based on core concepts including IT, healthcare practice, electronic health records / electronic medical records (EHR/EMR) and business intelligence and analytics. Students will learn about: healthcare technologies, patient data management, and the culture of the healthcare industry today.
The online learning system comprises in-depth activities to reflect the way that one area of Health IT knowledge blends into another, including:
  •  US Healthcare System
  • Medical Law
  • Terminology and effective communication in healthcare and the public health setting
  • Electronic health record implementation and management
  • Healthcare compliance
  • Concepts of quality improvement including patient safety
  • Healthcare data management and organization
  • Principles of business intelligence (BI)  and business analytics
  • BI applications in Healthcare

The hands-on component of the program includes usage of live certified EHR software from an industry-recognized vendor.
Upon successful completion of the program, students will receive a certificate of completion from Alameda Services and they will be prepared to take an exam to earn an industry-recognized national certification granted by NHA.
The best candidates for HITP training are professionals who have experience in the following areas: Help Desk/Desktop support; Network Administration (A+, Network+, MCP); Quality Assurance; or Business Analysis.
“Unlike similar courses which can be very time-consuming and costly, we have designed this program to be completed at the student’s own pace, typically 5-6 weeks. The regular price is $395, nearly one-third of similar offerings. During the month of December we are running a 20% off promotion offering the program for only $316” says Feygin.
About Alameda Services
ALAMEDA Services is an Allied Health training organization specializing in workforce development through in-class/on-line training. The company’s mission is to bridge the gap between the healthcare and information technology industries, and to satisfy their growing workforce demands by providing technology and educational expertise. More information is available at http://www.alamedaservices.com

Thursday, November 17, 2011

"All-Inclusive, Online Allied Health Administration Training Program"

Alameda Services Debuts All-Inclusive, Online Allied Health Administration Training Program and Certification

Dynamic Allied Health-focused TrainingOrganization Introduces Certified Medical Administration Professional (CMAP) Program; Designation Indicates Healthcare Practice Administration Readiness to Employers

New York, NY – November 17, 2011 –Allied health professionals who provide a range of patient, accounting, billing, coding and medical records support to physicians are often unable to receive the comprehensive training that today’s medical practices require. To provide allied health professionals, and those looking to enter the healthcare field, with all-inclusive training and certification at an affordable price, Alameda Services, a New York based organization specializing in Healthcare courseware development covering Healthcare compliance, Healthcare IT, Electronic Health Records (EHR) training and workforce development, has unveiled a new and powerful online training track approved by the National Healthcareer Association (NHA). The Certified Medical Administration Professional (CMAP) training track provides a unique opportunity for students to learn about medical office administration, contract management, vendor management, healthcare compliance and regulations, healthcare information technology (HIT), medical billing and coding, medical terminology, and other essential topics pertaining to medical practice administration. In addition, participants will learn bookkeeping and accounting basics that remain an integral part of most medical practices. Those interested in learning more are encouraged to visit http://www.alamedaservices.com/node/E-Learning

“We not only provide the most important tools and training materials that enhance the learning process, facilitate new skill development and ensure career success in the healthcare industry, but also help students prepare for the national exams, gain more confidence and put their best foot forward,” says Lena Feygin, Dip LC, executive vice president and director of business development for Alameda Services. “Our intense program embraces all the different aspects of the healthcare office administration and enables each student to compete effectively in the marketplace. We are convinced that our newly-developed CMAP training track will serve as stepping stone to lifelong career success.”

The CMAP™ training track and certification (http://www.alamedaservices.com/node/E-Learning) is an extensive program offered by the Allied Health E-Academy, powered by Alameda Services and consists of three modules:
  1. Medical Administrative Assistant (leading to CMAA designation)
    1. Medical Office Operations
    2. Medical Terminology
    3. Accounting/Bookkeeping
    4. MS Word/Excel
    5. Medical Billing (Part 1)
    6. Introduction to EHR (Electronic Health Records)
    7. Introduction to Healthcare IT (HIT)
    8. NHA CMAA Certification Exam preparation
  2. Electronic Health Records Specialist (leading to CEHRS designation)
    1. Advanced EHR
    2. Healthcare Compliance (HIPAA, HITECH, ARRA, Meaningful Use)
    3. Hands-on Live EHR
    4. NHA CEHRS Certification Exam preparation
  3. Billing and Coding Specialist (leading to CBCS designation)
    1. Medical Billing (Part 2)
    2. ICD-10
    3. Advanced Compliance (EDI, HIE, etc)
    4. NHA CBCS Certification Exam preparation

Upon successful completion of each program module, students will receive a certificate of completion from Allied Health E-Academy and they will be prepared to take exams to earn three industry-recognized national certifications granted by NHA. Upon earning all three national certifications, students will be awarded the CMAP certification from Allied Health E-Academy – a new professional designation indicating the highest level of readiness for today’s medical practices.
The highly-effective methodology, developed by Alameda Services, includes a Learning Management System (LMS) that grants immediate access to all student training materials which include topic slides and flashcards. No multiple downloads or email exchanges needed. Students can measure their progress by taking multiple quizzes and tests.  Students who require additional help can contact instructors and gain the assistance they need to enhance their performance.  All three NHA certifications include exam simulation which allows students to prepare for the certification exam.
CMAP™  vs  Others.jpg“One of the important aspects behind our methodology is that students will find everything they need in one place, conveniently located as part of our Learning Management System,” says Feygin. “Information about the program, questions related to training, training materials, quizzes and flash cards, all located in one place.”
In addition, unlike similar courses which can take months and cost thousands of dollars, the CMAP certification prepares students in up to eight weeks for less than $1,000 (see comparison chart).
About Alameda Services
ALAMEDA Services is an Allied Health training organization specializing in workforce development through in-class/on-line training. The company’s mission is to bridge the gap between the healthcare and information technology industries, and to satisfy their growing workforce demands by providing technology and educational expertise.
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Friday, October 28, 2011

"EMR Daily News - Allied Health Professionals - Future of the Workforce"

October 25, 2011 By 
NurseAllied Healthcare Professionals of the future must be technology savvy and knowledgeable about healthcare practice administration, not to mention up-to-date on ever-changing compliance requirements, according to executives at Alameda Services, an expert organization in Allied Health related training solutions, focusing on workforce development and intense Electronic Health Record (EHR) training.
To help better prepare today’s workforce for the stringent job requirements for a rewarding career as an allied health professional, Alameda Services has identified “Five Requirements for Success Among Allied Health Professionals of the Future” and recently launched the of Allied Health E-Academy powered by Alameda Services, an online portal designed to provide interactive training and online learning culminating in three national certifications and three certificates of completion in EMR/EHR specialties, Medical Billing/Coding and Medical Office Administration. More information about Alameda Services is available at http://www.AlamedaServices.com.
“Allied health professionals must expand their knowledge in technology to stay current with the industry innovation that is currently being implemented across all of the healthcare service providers,” says Lena Feygin,Dip LC, executive vice president and director of business development for Alameda Services. “The shift toward comprehensive adoption of Electronic Medical Records / Electronic Health  Records (EMR/EHR) requires knowledge beyond traditional healthcare office practices.”
Five Requirements for Success among Allied Health Professionals of the Future
Feygin and her team at Allied Health E-Academy have identified a number of skills that future allied health professionals must possess in order to enjoy successful future careers.
1.     Knowledge of Medical Office Administration – A basic understanding of the functions, practices and procedures of medical offices is still at the foundation for any healthcare administrative staff position. But tomorrow’s workforce will be seeing fewer paper-based forms. Instead they will face a number of electronic forms, checklists and diagnostic tools that require their attention to detail in order to complete. Understanding and adapting to the new practice workflow is essential for the effectiveness of any practice employee.
2.      Knowledge of Compliance – The medical billing industry is increasingly focused on compliance requirements. With healthcare providers becoming more involved in the selection of both diagnostic and procedural codes, the traditional role of a medical practice biller is taking on new responsibilities. For example, for the past few years providers were presented with an opportunity to voluntary participate in the e-Prescribing (eRx) and Physician Quality Reporting System (PQRS) programs, and have received incentive money as a reward for their participation. Since the information reported for the PQRS is pulled from the previously submitted claims, billers and compliance officers of the practice become key individuals to not only start this initiative but also to assist with processing. In addition those providers that have not implemented an e-Prescribing program within their practices with incentives are subjected to penalties from Medicare/Medicaid at this time. With the new regulations under HIPAA, ARRA, and HITECH laws, medical office staff requires an understanding of best practices to keep the providers in compliance, and also to assist providers in receipt of the incentive programs by adopting EHR systems and reporting on Meaningful Use criteria.
There is an additional segment that affects billers and coders or those entering into the field of billing and coding. With the transition from ICD-9 to ICD-10 diagnostic practices and with the implementation of EMR/EHR systems, providers become more involved with the actual code selection. A biller/coder is the support mechanism for providers in this transitional process and serves to ensure accuracy in the claims submitted.
3.     Knowledge of Technology – More than any other time, practice staff members require working knowledge of both software, in the form of EMR/EHR applications, and hardware, including mobile technologies like notepads and tablets. The future will bring further implementation of telemedicine and mobile devices directly into the hands of these professionals as well. Security and electronic format becomes a more pressing issue which require for additional pieces of equipment and software to be integrated within individual practices. Examples of such measures are: webcams for patient picture identification, scanners to convert paper records to electronic format, barcode technology to have scanned unique IDs for individual patients, integration with the diagnostic equipments in use within the practice and outside of it.
4.     Knowledge of Data Management and Analysis – Since technology is making its way into the healthcare providers practices/clinics/facilities, there is an additional need in understanding and ability to monitor the processes of:
·         Data backup/restore – To have a productive relationship with the technology EMR/EHR services providers, a practice staff must have a clear understanding of the processes of their data backup/restore since the practice owns all of the data related to its patients.
·         Data migration – Understanding and actively participating in the data transitioning from previously used systems (scheduling, billing, progress notes, etc.) into a fully certified EMR/EHR system can be crucial for a seamless transition. Having the knowledge and the ability to monitor these processes makes an office staff member an invaluable part of the team.
·         Statistics and Data analysis – With the PQRS reporting and Meaningful Use criteria in place, it becomes essential for office members to be able to not only prepare the necessary compliance reports, but also to be able to use the data internally to evaluate the population served
5.     Knowledge of Health Information Exchange (HIE) – The ability to electronically move clinical information among various healthcare information systems, while maintaining the meaning of the information being exchanged, is the goal of HIE. The allied health professionals of the future will need to become familiar with accessing and retrieving patient-centered care data and how other healthcare entities are involved in the workflow of the practice. It is important to grasp the understanding of the Electronic Data Interchange (EDI) that exists within any practice via its EMR/EHR system. The knowledge of the process on how to work with the data that is being released to other providers or received upon request of the practice is essential for a successful data interchange. Working within the new environment of electronic data becomes a daily task rather than a far away myth.
“Our coursework is demanding, interesting and intense,” adds Lena Feygin. “It is carefully designed to enhance employment opportunities for students who are ambitious, goal-oriented and determined to succeed in a highly-competitive marketplace. The participants will obtain the technical knowledge and the business acumen they need to maintain consistent standards of patient care for years to come. They will be well-equipped not only to land a solid job in the rapidly evolving healthcare industry, but subsequently take on more challenging responsibilities, while delivering excellent healthcare to patients.”
Photo By Walt Stoneburner
Original Article posted at EMR Daily News